Privacy policy

Last updated: 2026-03-30

This Privacy Policy describes how Exploro LLC, a company registered in Delaware, United States, with a registered address at 8 The Green, STE R, Dover, DE 19901, USA ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.

Certain services, including order fulfillment, logistics, and operational support, may be carried out by affiliated entities, including Lendas, UAB, a company registered in Lithuania.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We will update the "Last updated" date accordingly.

Personal Information We Collect

We collect personal information depending on how you interact with our website.

Information You Provide

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (such as credit card details, PayPal account, or other payment method information), which is processed securely by third-party payment providers and is not stored by us
  • Order details and purchase history
  • Customer support communications

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Time zone and location data
  • Pages viewed and interactions on the site

Information from Third Parties

We may receive information from service providers such as Shopify, payment processors, analytics providers, and advertising partners.

How We Use Your Information

  • To process and fulfill orders
  • To communicate with you
  • To prevent fraud and ensure security
  • To improve our website and services
  • To provide marketing and advertising

Sharing Your Information

We may share your information with:

  • Service providers (Shopify, payment processors, shipping partners)
  • Marketing and analytics partners
  • Affiliated entities, including Lendas, UAB, for fulfillment and operations
  • Authorities where required by law

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website.

Cookies are small data files stored on your device that help us recognize your browser and improve your experience.

We use the following types of cookies:

  • Essential cookies – required for website functionality (e.g., checkout, security)
  • Analytics cookies – help us understand how users interact with our site
  • Marketing cookies – used to deliver relevant advertising

Some cookies are placed by third-party services such as Shopify, Google, and advertising platforms.

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

For more information about Shopify cookies, you can visit: https://www.shopify.com/legal/cookies

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

Security

We take reasonable measures to protect your information, but no method of transmission over the Internet is completely secure.

Your Rights

Depending on your location, you may have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction or objection to processing

To exercise your rights, please contact us.

International Transfers

Your information may be processed in countries outside your residence, including the United States and Lithuania. We take steps to ensure appropriate data protection safeguards are in place.

Contact

If you have questions about this Privacy Policy, please contact us.