Terms of service
This website is operated by Exploro LLC, a company registered in Delaware, United States, with a registered address at 8 The Green, STE R, Dover, DE 19901, USA. Throughout the site, the terms “we”, “us” and “our” refer to Exploro LLC.
Certain products and services offered through this website may be fulfilled, supplied, or invoiced by affiliated entities, including Lendas, UAB, a company registered in Lithuania.
By accessing or using our website and purchasing products, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not use our services.
1. Medical Disclaimer
All products and information provided on this website are for informational and general wellness purposes only and are not intended to diagnose, treat, cure, or prevent any disease.
Nothing on this website constitutes medical advice. You should always consult a qualified healthcare professional before using any product, especially if you have a medical condition, are taking medication, are pregnant, or have concerns about your health.
Home testing products are not a substitute for professional laboratory testing or medical consultation.
2. Use of Products
You agree to use all products strictly in accordance with their instructions. Misuse, improper handling, or interpretation of results is solely your responsibility.
3. No Guarantees
We do not guarantee specific outcomes or results from the use of our products. Individual results may vary.
4. Limitation of Liability
To the maximum extent permitted by law, Exploro LLC and its affiliates, including Lendas, UAB, shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use or misuse of our products or services.
This includes, but is not limited to:
- Incorrect test results or interpretation
- Health-related decisions made based on our products
- Delays, defects, or inaccuracies
Your use of the website and products is at your sole risk.
5. Indemnification
You agree to indemnify, defend, and hold harmless Exploro LLC and its affiliates from any claims, damages, liabilities, and expenses arising from your use of the service or violation of these Terms.
6. Orders and Billing
We reserve the right to refuse or cancel any order at our discretion. The entity responsible for the sale, invoicing, and fulfillment of products may vary depending on the product and destination.
7. Shipping
Shipping times are estimates only. We are not responsible for delays caused by carriers, customs, or external factors beyond our control.
8. Returns and Refunds
All returns and refunds are governed by our Refund Policy.
9. Intellectual Property
All content on this website is the property of Exploro LLC or its affiliates and may not be used without permission.
10. Arbitration and Dispute Resolution
Any dispute arising out of or relating to these Terms or the use of our services shall be resolved exclusively through binding arbitration in the State of Delaware, United States.
You agree to waive any right to participate in class action lawsuits or class-wide arbitration.
11. Governing Law
These Terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.
13. Contact Information
For any questions regarding these Terms, please contact us.
